Terms of Service

Version 2026-08-13 · Effective August 13, 2026

These Terms of Service ("Terms") govern your access to and use of the LuuLn website and services provided by LuuLn LLC. By creating an account you agree to these Terms.

1. The Service

LuuLn provides automated social content research, creation, and publishing services for Direct Primary Care practices ("the Service"). The specific deliverables of your subscription are defined in the Service Contract you sign before payment. [FILL-IN: refine service definition with counsel.]

2. Accounts and eligibility

You must provide accurate information when creating an account, keep your credentials secure, and be authorized to act for the practice you represent. You must be at least 18 years old. You are responsible for activity under your account. [FILL-IN]

3. Acceptable use

You agree not to misuse the Service, attempt to access systems or data not intended for you, interfere with the Service's operation, or use it to publish unlawful, deceptive, or harmful content. We may suspend accounts that violate this section. [FILL-IN]

4. Content and review

Content produced by the Service is generated on your behalf and in your practice's name. You are responsible for reviewing and approving content before publication where review is offered, and for compliance with rules applicable to your profession, including advertising and patient-privacy rules. [FILL-IN: healthcare marketing compliance language.]

5. Fees and billing

Fees are billed as described at checkout and in the Service Contract. Payments are processed by Stripe; we do not store your card details. [FILL-IN: refund / proration policy.]

6. Termination

You may cancel your subscription at any time through the billing portal. We may suspend or terminate access for breach of these Terms. Sections that by their nature should survive termination do survive. [FILL-IN]

7. Disclaimers and limitation of liability

The Service is provided "as is" to the fullest extent permitted by law. LuuLn LLC's aggregate liability is limited as set out in the Service Contract. Nothing in these Terms limits liability that cannot lawfully be limited. [FILL-IN: counsel-reviewed limitation language.]

8. Governing law

These Terms are governed by the laws of the State of [FILL-IN], without regard to conflict-of-law rules. [FILL-IN]

9. Changes to these Terms

We may revise these Terms. When we do, the version date above changes and you will be asked to review and accept the new version before continuing to use paid features.

10. Contact

Questions about these Terms: hello@luuln.com.